Legal

Privacy Policy

Last updated: 29 September 2026

IRTIQA Research & Innovation Private Limited ("IRTIQA", "we", "us", or "our") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, submit an enquiry, request our services, or interact with our advertisements and lead-generation forms.

01Who We Are

IRTIQA Research & Innovation Private Limited

CIN
U62099TN2025PTC187866
GSTIN
33AAICI5997H1Z3
Registered / Business Address
1st Floor, 19/35 Mount Rd, Little Mount, Saidapet, Chennai, Tamil Nadu 600015, India

We provide software development, business automation, website development, AI solutions, cloud infrastructure, and related digital services.

02Information We Collect

Depending on how you interact with us, we may collect:

Contact information

  • Full name
  • Email address
  • Phone number
  • WhatsApp number

Business information

  • Business name
  • Business type
  • Business website
  • Social media or business profile links
  • Business address
  • Services offered
  • Other information you voluntarily provide about your business

Project information

  • Website requirements
  • Website content
  • Logos and images
  • Customer testimonials or reviews that you provide
  • Brand information
  • Other materials required to provide our services

Technical information

  • When you use our website, we may collect technical information such as IP address, browser type, device information, pages visited, referring URLs, and similar technical information.

03Information Collected Through Advertisements and Lead Forms

We may use advertising platforms such as Meta to promote our services.

If you submit your information through a Meta lead-generation form, we may receive the information you provide, such as your name, email address, telephone number, business information, and responses to questions in the form.

We use this information to respond to your enquiry, understand your requirements, provide pricing or service information, and communicate with you about the service you requested.

04How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests.
  • Contact you about services you have requested.
  • Understand your website or software requirements.
  • Prepare quotations or proposals.
  • Process payments and provide purchased services.
  • Build, configure, and deliver websites or software.
  • Provide customer support.
  • Improve our services and website.
  • Maintain business and accounting records.
  • Protect our systems and prevent fraud or abuse.
  • Comply with applicable legal and regulatory requirements.
  • Send marketing communications where we have an appropriate legal basis to do so.

05WhatsApp and Other Communication

If you provide your telephone or WhatsApp number, we may use it to communicate with you about your enquiry or requested service.

For example, after you submit an enquiry through a Meta lead form, we may contact you through WhatsApp to discuss your requirements and explain the next steps.

We will not treat submission of a service enquiry as blanket consent to unrelated marketing.

Where marketing communications require consent or another specific legal basis, we will handle them accordingly.

07Payments

If you purchase our services, payment information may be processed by the payment provider we use.

We do not need to receive or store your complete card or payment credentials when the payment is processed directly by a third-party payment provider.

The payment provider may process your information according to its own privacy policy and terms.

08Service Providers

We may use trusted third-party service providers to operate our business and provide services to you.

Depending on the service, these may include providers for:

  • Advertising and lead generation
  • Website hosting
  • Cloud infrastructure
  • Email
  • Messaging
  • Payment processing
  • Analytics
  • Forms and data collection
  • Business productivity and document management

We only share information where reasonably necessary for the relevant business purpose, service, or legal requirement.

09Meta and Advertising Platforms

We may use Meta advertising services to generate enquiries and measure advertising performance.

When you interact with our advertisements or submit a lead form, Meta may process certain information according to its own policies.

You should also review Meta's applicable privacy information for details about how Meta processes personal information.

10International Data Transfers

Some of our technology and service providers may process information outside India, including in other countries.

Where personal information is transferred internationally, we will take appropriate steps required by applicable data-protection laws.

11How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

  • whether you are an active customer;
  • whether there is an ongoing project;
  • legal, accounting, or tax requirements;
  • dispute resolution requirements; and
  • legitimate business requirements.

When information is no longer required, we will delete it or securely dispose of it where reasonably practicable.

12Your Privacy Rights

Depending on the applicable law and circumstances, you may have rights concerning your personal information, including rights to:

  • request access to your personal information;
  • request correction of inaccurate information;
  • request deletion of information in certain circumstances;
  • object to certain processing;
  • request restriction of processing in certain circumstances;
  • withdraw consent where processing is based on consent; and
  • request information about how your personal information is processed.

Some rights may be subject to legal limitations.

13Marketing Communications

If we send you marketing communications, we will provide an appropriate way to stop receiving them where required.

You can also contact us and ask us to stop marketing communications.

Importantly, asking us to stop marketing communications does not necessarily prevent us from contacting you about an existing enquiry, project, payment, contract, or service you have requested.

14Cookies and Similar Technologies

Our website may use cookies or similar technologies for essential website functionality, analytics, security, and other purposes.

Where applicable, we will provide additional information and obtain consent where required.

15Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction.

However, no internet-based system can be guaranteed to be completely secure.

16Children's Information

Our services are intended for businesses and adults. We do not knowingly collect personal information from children for the purpose of providing our business services.

17Third-Party Websites

Our website or communications may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

18Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or data-processing practices.

The updated version will be published on this page with a revised "Last updated" date.

19Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us:

IRTIQA Research & Innovation Private Limited

1st Floor, 19/35 Mount Rd, Little Mount, Saidapet, Chennai, Tamil Nadu 600015, India

© 2026 IRTIQA Research & Innovation Private Limited. All rights reserved.